What Information We Gather and Why
When you open a cpoty account, we collect the information needed to verify your identity — your name, date of birth, email address, and a government-issued ID where required by state law. When you fund your account through PayPal, Venmo, or a Play+ prepaid card, we
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receive transaction confirmation data from those payment processors; we do not store your full card or wallet credentials on our servers. We also collect device and session data — browser type, IP address, and session timestamps — to detect fraud and keep your account secure. If
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you contact our support team via live chat or email, we retain that conversation for quality and compliance purposes. We use this data only to operate your account, process your transactions, and comply with applicable state regulations. We do not sell your personal information to advertisers
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or unaffiliated third parties. Retention periods vary by data type: identity verification records are kept as long as required by applicable law, while session logs are routinely purged on a rolling schedule.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.